Meet Face to Face with the IRS
The Goodwill Workplace Training & Assistance Center at 1180 S. 11th St in Beaumont is where you can use the IRS portal that allows you to speak directly with an IRS agent. First you have to call the IRS to make an appointment. The portal is a computer and scanner that will enable you to see and speak with an IRS agent and scan documents for the agent to review, without the having to travel to the IRS offices in Houston.
How to use the service:
- Call the IRS at 1-844-545-5640 and setup an appointment between the hours of 9am and 5pm Monday through Friday. Tell the IRS you want to setup a video conference using the IRS Virtual Service Portal at Goodwill, 1180 S. 11th Street, Beaumont Texas.
- Call Goodwill at 409-212-8354, select option 3 and then select option 2 and notify the Goodwill staff the date and time of your appointment with the IRS
- Come to Goodwill at least 10 minutes prior to your appointment. Goodwill is located at 1180 S. 11th Street, Beaumont Texas.