Meet Face to Face with the IRS
The Goodwill Workplace Training & Assistance Center at 1180 S. 11th St. in Beaumont, TX, is where you can use the IRS portal that allows you to speak directly with an IRS agent. First you have to call the IRS to make an appointment. The portal is a computer and scanner that will enable you to see and speak with an IRS agent and scan documents for the agent to review, without the having to travel to the IRS offices in Houston.
How to use the service:
- Call the IRS at 1.844.545.5640 and schedule an appointment between the hours of 10am and 4pm, Monday through Friday. Tell the IRS you want to setup a video conference using the IRS Virtual Service Portal at Goodwill, 1180 S. 11th Street, Beaumont Texas.
- Arrive at Goodwill at least 10 minutes prior to your scheduled appointment.